Customer Support Analyst

  • Linte - We're hiring!
  • São Paulo,
  • Full-time employee
Customer Support Analyst

Job description

The Position_

we constantly experience an environment of uncertainty and changes, so our challenge is big. we are a very diverse and multidisciplinary team and we believe that, besides great competence, energy, dedication and technical expertise, everyone must be adherent to our values and culture, 

our customer support is responsible for being the frontline of our customer experience as soon as the customer’s onboarding is over. the main role is focused on making sure that our customer’s interaction throughout any troubleshooting, from a simple question to a significant bug, be the greatest possible experience. this position also entails a direct participation in our support strategy, with the structuring of best practices regarding response language and software use.  

Main responsibilities

A typical day of work_

Requirements and skills

Requirements we expect from you_

Even better if you have_

Additional information

Benefits you can count on_

Work Smarter_

Nossa jornada é baseada na confiança, transparência e fortalecimento!

Acreditamos que as nossas vidas pessoais, são tão importantes quanto as profissionais. Por isso é necessário estruturar ambas. Nosso objetivo é criar algo de que nos orgulhamos, enquanto vivemos de uma maneira felizes.

Estamos localizados em São Paulo, em um vibrante e excitante hub de inovação do Brasil, o Cubo. Compartilhando um incrível espaço com outras 200 startups em rápido crescimento.

Bem vindo a linte_